American Society for Quality - Hampton Roads, Virginia

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April 2002 Newsletter

Hampton Road Section 1114

Tom will provide an overview of the ISO 14001 Environmental Management System Standards and provide suggestions on ways to streamline implementation. Tom will also discuss integrating the Environmental Management System and the Quality Management System.

This event, to be held at Carmela's in Hampton on Wednesday, April 17 is $15.

Tom Welch is a senior consultant with Booze Allen & Hamilton (BAH) where he specializes in helping organizations reduce the burden, expenses and hassles of maintaining environmental compliance through the implementation of waste minimization techniques and Environmental Management System (EMS) implementation. Tom's client list includes numerous Fortune 500 firms in the steel, chemical, pharmaceutical, automotive and petroleum industries as well as federal agencies.

Tom has over 20 years of experience in the civil and environmental engineering and is a registered Professional Engineer (PE), a Registered Environmental Engineer (REM), and a RAB certified environmental auditor. Additionally, Tom is the author of the text "Moving Beyond Environmental Compliance, A Handbook for Implementing Pollution Prevention and ISO 14000".

Call or e-mail Joyce Jenkins, 881-6863 or jjenkins@cvi.canon.com

Message from the Chair
Happy Spring! I hope the cold bug that’s been going around hasn't struck you. Kids are great but sometimes… Anyway, with the arrival of spring comes the announcement of new elected officers for the section. The elected officers are the Chair, Vice-Chair, Treasurer and Secretary. All other positions are by appointment (just ask!). The following individuals have graciously agreed to stand for the following positions:

Vice-Chair: Gabbo Galbreath of Naptheon (our current Newsletter editor)
Treasurer: Ann Hannan of Schaevitz Sensors

Cliff Blackwood of Northrop Grumman Newport News has agreed to stay on as Secretary and, unfortunately for me, no one has come to me to ask to be chair of the section. So I guess you have me again for next year. This slate of officers will service from July 2002 to June 2003.

We will have elections for the Vice-Chair and Treasurer at our April 17th meeting at Carmela's (Good program—ISO 14000!). We will have an acclimation vote for these positions. Of course, if you are still interested in any of these positions, there is still time to be a candidate. Please contact me ASAP.

Speaking of positions, we will have a need for a newsletter editor, education chair (manage our certificate review courses) and programs chair (here's your opportunity to choose the meeting topics) starting in July. We gladly accept all volunteers.

Next month, there is a 70% probability in a plant tour with the Tidewater section. We would be visiting Johnson Controls in Chesapeake. Plant tour would be after the Memorial Day weekend (last week of May). We should have more details coming.

Hope to see you soon!

STATISTICS DIVISION CONFERENCE
The Statistics division presents "From Consultant to Effective Leader" on April 26-27 at the Hotel Roanoke in Roanoke, VA. This conference is designed to enhance the effectiveness of statisticians in business and industry, particularly as it relates to exhibiting leadership. The registration fee of $249 includes continuous break service, a reception, lunch, and conference materials. Attendance will be limited. For more information contact Van Bowen at vbowen@richmond.eduor go to http://www.asq.org/asqwire/022602stats.html

INCOSE Presents Free Seminar
Hampton Roads Area INCOSE is presenting a free Seminar on Software Management and Integration: "From CMM to Extreme Programming - Winning Strategies for IT Success" May 22-23, 2002 at the Omni Hotel, Newport News, VA. Seminar highlights include access to the experts - some of the top thinkers in IT - in a forum that allows debate and discussion of the challenges facing IT professionals in enterprises worldwide. From contemporary software development to the extreme movement, learn the strategies that are working for other successful enterprises in this intimate gathering of IT and business management. For more information and make reservations, visit: http://www.hra-incose.org/sos02/index.stm.

ADD A JOURNAL TO YOUR MEMBERSHIP RENEWAL
If you have not already, soon you will receive your renewal notice for the 2002-03 membership year. Now is the best time to add a journal subscription to your membership because the timing of your journal will coordinate with your membership - all information and billing will be on one notice. Preview the content of any of our publications free, at http://www.asq.org/asqwire/032602journal.html today. Do not forget payment for your membership and subscriptions are due before June 30, 2002.

Receive your Newsletter via Email
Provide your e-mail address to Ginger Zarske to receive this newsletter electronically.

Mission Statement
The mission of the Hampton Roads Section of the American Society of Quality is to promote interest in the quality profession within the local community and support the continued professional development of our members through education, networking and sharing of resources.

Sign Up for Certification
Call George Archer today, 380-3793, to obtain schedule and sign up for your certification.

Three applicants sat for the Certified Quality Technician (CQT) exam in February. Results will be posted when available.

ASQ Benefits of Membership
ASQ Sections
ASQ's 247 sections provide members with their local link to the Society and their local link to quality. While activities vary from section to sections, most sections host regular dinner meetings, publish newsletters, sponsor educational programs (including certification prep courses), and hold conferences and seminars. Section affiliation also provides members with great opportunities to network with fellow quality professionals in the community.
Each Section has a slate of officers and an executive committee to provide direction and leadership and ensure that the section is meeting the needs of its members. Many Sections also provide outreach to their local community; they are involved with local businesses, schools, government agencies, and health care facilities, promoting quality concepts and tools.

DO YOU NEED TO ESTABLISH A QUALITY LIBRARY?
At your request, we have put a list together to help libraries build a comprehensive collection of quality resource materials for a university or organizational setting. They will give users a reference in the essential areas quality touches. ASQ's own librarians, members, and staff often reference these materials. This resource area was developed to help both professionals familiar with and new to quality. Please visit this new area at http://www.asq.org/asqwire/111301qpresslibrary.html

Plan NOW to attend future meetings!

The May Meeting is a plant tour of Johnson Controls, Chesapeake.

by Tom Taormina

Quality professionals are rich in experiential and anecdotal information about how tools and methods can be used for reducing defects, improving processes, lowering the cost of quality and elevating productivity.

There has been little progress, however, in communicating how to convert those tools and methods into the foundation for sound business management.

For decades we quality practitioners have lived in our closed society and spoken our own dialects. We have isolated ourselves by choice or by creating the perception we were the defect police. We assault the business world with cryptic To read the complete article, go to: http://www.asq.org/pub/qualityprogress/taormina.html

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