American Society for Quality - Hampton Roads, Virginia

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March 2002 Newsletter

Hampton Road Section 1114

Presented By Thom Byrne, Quality Manager, Northrop Grumman Newport News Information Technology

Thom will bring his expertise in Software Quality to the Section members and guests Wednesday, March 20, 2002 to present the changing arena of computer environment quality. Test, Configuration Management and Audit of software and hardware systems will be explored.

Make your reservation NOW and bring a friend.

Call or e-mail Joyce Jenkins, 881-6863 or jjenkins@cvi.canon.com

Message from the Chair
I hope to see you at the meeting this month where we talk about Software Quality. Thom Byrne is due to provide us an interesting meeting. Next month we plan to have an ISO 14000 topic and at the end of May, we are coordinating with the Tidewater section for a tailgate and Plant Tour to Johnson Controls in Norfolk.

I want to thank the fine folks at Canon. I provided them an initial draft of this message and they gave me some excellent advice and feedback. Thanks!

We face a lot of challenges in our life, trying to keep a personal and professional life going. I know it is hard to commit to things when more and more is being asked of you at work and at home. Let me provide some more "mud for your mud pile."

I am often asked about review courses for ASQ certifications and when the section is going to have them. Unfortunately, our Education chair had to move to another job in Georgia, which leaves me "being responsible." The past 2 review courses that the section has sponsored I have taught. Before that, Mike Mead did the bulk of the teaching, with help from Ted Albrecht. There are no other instructors who have volunteered to teach. Right now, I am the only one who teaches. I have a full-time job teaching college students and I have two kids, a wife, and a house to deal with. Yeah, I am paid for what I do. But I sure would like to say NO to my fellow quality professionals and know that there is someone else willing to help.

George Archer and Dayton Ward are two unsung volunteers for this section. They handle the certification test proctoring and the re-certification processes respectively. They have been doing it for quite some time. George often asks for help to proctor exams. Dayton fills a special role because he is required to be a senior member of the society (and he is) to be able to do what he does. What if Dayton decides he has had enough? Who will do his job when there are no other senior members (and there are 3 in the section) willing to do his job?

I am due to leave as section chair in July. I have enjoyed the position most of the time. My least favorite time is the required "asking" that I have to do to have people volunteer to support you as members when you need to take a certification exam, provide a certification review course or ask about some help from HQ. Frankly, I do not have enough volunteers to fill next year's board. I need more.

We all have demanding workloads, pressing family needs, and not enough time to do everything that we want to do. Without your support, we cannot provide you the services that you have come to expect in the past. Will you help?

Scott Rutherford, Chair

STATISTICS DIVISION CONFERENCE
The Statistics division presents "From Consultant to Effective Leader" on April 26-27 at the Hotel Roanoke in Roanoke, VA. This conference is designed to enhance the effectiveness of statisticians in business and industry, particularly as it relates to exhibiting leadership. The registration fee of $249 includes continuous break service, a reception, lunch, and conference materials. Attendance will be limited. For more information contact Van Bowen at vbowen@richmond.edu or go to http://www.asq.org/asqwire/022602stats.html

HELP NAME ASQ'S NEW MEMBERS-ONLY E-NEWSLETTER
ASQ is scheduled launch a new member benefit this spring - a monthly opt-in e-newsletter focusing on professional development, Society news, advocacy efforts, member recognition. We are asking your help in selecting the name. Register your vote at http://www.asq.org/asqwire/022602onq.html. Remember to choose the ASQ Society Business option (when customizing your preferences on ASQNet) to receive this valuable communication!

BRING QUALITY TO EVERY LEVEL OF YOUR ORGANIZATION
"The Quality Improvement Handbook" is the perfect way to introduce quality principles to every level of your organization. Quality improvement is no longer a function of just management, and no longer only relevant in manufacturing industries. Truly world-class organizations are using quality principles in every facet of their operations. This new book is the perfect guide to help teach these principles and a great aid for the CQIA exam. For more information, visit http://www.asq.org/asqwire/022602h1134.html

INFORMATION TO HELP YOU INVENT CHANGE
Change is essential and unavoidable. ASQ membership will give you the tools to harness change - to invent it. Visit ASQNet for information about the issues and challenges facing those working in quality. Members have access to the full-text of articles from back issues of Quality Progress organized by subject. Visit http://www.asq.org/asqwire/022602qpinventchange.html . Members also have access to papers and presentations from the 55th Annual Quality Congress http://www.asq.org/asqwire/022602inventchange.html

Receive your Newsletter via Email
Provide your e-mail address to Ginger Zarske gzarske@cvi.canon.comto receive this newsletter electronically.

Mission Statement
The mission of the Hampton Roads Section of the American Society of Quality is to promote interest in the quality profession within the local community and support the continued professional development of our members through education, networking and sharing of resources.

Sign Up for Certification
Call George Archer today, 380-3793, to obtain schedule and sign up for your certification.

ASQ Benefits of Membership
ASQ Sections
ASQ's 247 sections provide members with their local link to the Society and their local link to quality. While activities vary from section to sections, most sections host regular dinner meetings, publish newsletters, sponsor educational programs (including certification prep courses), and hold conferences and seminars. Section affiliation also provides members with great opportunities to network with fellow quality professionals in the community.

Each Section has a slate of officers and an executive committee to provide direction and leadership and ensure that the section is meeting the needs of its members. Many Sections also provide outreach to their local community; they are involved with local businesses, schools, government agencies, and health care facilities, promoting quality concepts and tools.

DO YOU NEED TO ESTABLISH A QUALITY LIBRARY?
At your request, we have put a list together to help libraries build a comprehensive collection of quality resource materials for a university or organizational setting. They will give users a reference in the essential areas quality touches. ASQ's own librarians, members, and staff often reference these materials. This resource area was developed to help both professionals familiar with and new to quality. Please visit this new area at http://www.asq.org/asqwire/111301qpresslibrary.html

Plan NOW to attend future meetings!
The April 17th Meeting is on ISO 14000.

The May Meeting is a plant tour of Johnson Controls, Chesapeake.

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