American Society for Quality - Hampton Roads, Virginia

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September 2002 Newsletter

Hampton Road Section 1114

The September meeting promises to be most interesting. It will include a guest speaker on the efforts associated with "Lean Sigma" at Norfolk Naval Shipyard. Our guest speaker will be Doug Smith who is currently head of the Nuclear Process Improvement Division at the Norfolk Navy Shipyard (NNSY) in Portsmouth, VA. Doug has almost 25 years experience in a variety of positions with the Nuclear Navy. With NNSY, Doug has been a leader in the Quality and Process Improvement initiatives, most recently in the development and fielding of the Shipyard's Quality Performance System (QPS), NNSY's quality metric system.

In his current role as division head Doug has led the development of "Lean Sigma"- the marriage of lean manufacturing concepts with the Six Sigma philosophy. Doug is also a good friend of the Hampton Roads section; he has worked to involve ASQ in the professional development of his auditors and engineers.

So come out and soak up all you can on this topic. You can meet the new Section Board as well at this, our first meeting of the 2002/2003 term.

The meeting particulars include:
Schedule: 6:00 - Social; 6:30 - Buffet Dinner; 7:30 – Presentation.
Location: Carmela's Pasta Cafe', 39 Coliseum Crossing, Hampton, VA.
Price: $15 per person, includes meal consisting of salad and pasta buffet, cash bar.

Call or e-mail now to make your reservation and Bring a Friend! For a reservation, please contact Jean M. Tolley, 722-5565 (x3141), or email her at jean.tolley@zeltech.com

From Hampton Norfolk/Virginia Beach/Chesapeake:
Take I-64 West. Take the first Mercury Boulevard exit (exit #263B). At the next light make a left on to Coliseum Drive. Continue on Coliseum Drive and turn left on to Cunningham Drive. Make the next right into the Coliseum Crossing Shopping Center. Carmella's is in the strip mall on the left hand side.

From Newport News/Williamsburg area:
Take I-64 East. Take the second Mercury Boulevard exit (exit #263B). At the next light make a left on to Coliseum Drive. Continue on Coliseum Drive and turn left on to Cunningham Drive. Make the next right into the Coliseum Crossing Shopping Center. Carmella's is in the strip mall on the left hand side.

Message from the Chair
Happy September! For those with school-age kids, it's that time for getting back into homework prep and updating the wardrobe. Though you haven't heard much from us, we have not been idle either and we have some programs coming that we think you will enjoy.

First some changes. We will no longer be mailing out newsletters. The time and expense is counterproductive and given the number of returned newsletters because of bad addresses, it is a drain on our budget. The newsletter will always be posted up on our website and our emails will include that link to the latest newsletter.

To announce our meetings, we will be mailing out reminder postcards. Besides being cost-effective, it is a better reminder of the monthly meetings. Our website address will also be included on the postcard.

This year we are not conducting any certificate review courses. We do have instructors but no one to coordinate this program. The section will start this program again once we get a person to fill the position.

Our September dinner meeting will talk about an interesting marriage of lean manufacturing and six sigma improvement tools. We are enticing you a great Italian buffet from Carmela's near the Coliseum Mall for our meeting on September 18. See you at 6!

October is Design of Experiments month. Ted Karr is a principal at Compass Training & Consulting and has over 20 years experience working with Fortune 500 companies in the nuclear, transportation, and, consumer products fields. Over the past 10 years Ted has consulted worldwide to assist companies with statistical applications and product and process improvements. With Ted’s expertise and the multimedia and computer facilities at CNU, 18 lucky people will get a 2-day course on DOE. The course will cost $325, which includes a text; a very good text I might add. The course will be held all day, Monday and Tuesday, October 14 & 15. To sign up, send an email to sruther@excite.com. We will control membership so that ALL companies are best represented.

That’s all for now. Have to go beat the bushes for speakers in the upcoming months. If you have any suggestions, don’t hesitate to contact us!

The ASQ Code of Ethics
The recent occurrences involving corporate misinformation and scandal warrant a reminder of the importance of ethics in our work place. The fundamental principles of the ASQ Code of Ethics state:

To uphold and advance the honor and dignity of the profession, and in keeping with high standards of ethical conduct I acknowledge that I:

Will be honest and impartial, and will serve with devotion my employer, my clients, and the public.
Will strive to increase the competence and prestige of the profession.
Will use my knowledge and skill for the advancement of human welfare, and in promoting the safety and reliability of products for public use.
Will earnestly endeavor to aid the work of the Society.

For a complete listing of the ASQ Code of Ethics, visit the ASQ website, http://www.asq.org/join/about/ethics.html.

ASQ’s Quality Management Division offers a CERTIFIED QUALITY MANAGER REFRESHER COURSE
Reno NV on October 16-18, 2002

This highly acclaimed refresher course has been successfully run in Orlando, St. Louis and New Orleans. The results have been a high pass rate and a high level of satisfaction.

Course Description: The 3-day course is based on the ASQ/QMD Certified Quality Manager section refresher materials and The Certified Quality Manager Handbook. It reviews the CQMgr body of knowledge and provides multiple opportunities to practice both multiple-choice and constructed-response questions. Participants are expected to complete prework prior to the course, and do homework the first two nights of the class. Course hours are 8:00 AM to 5:00 PM.

To register for the course: Contact ASQ at 800-248-1946 and refer to course #02QM1. Registration deadline is September 23, 2002. Be sure to register early to allow time to receive the pre-work. The course fee is $695.00 (includes the Handbook, continental breakfast, and lunch).

Mission Statement
The mission of the Hampton Roads Section of the American Society of Quality is to promote interest in the quality profession within the local community and support the continued professional development of our members through education, networking and sharing of resources.

MOTTO: "Back to Basics"

Sign Up for Certification
Call George Archer today, 380-3793, to obtain schedule and sign up for your certification.

The Certified Reliability Engineer Exam Committee has prepared a new Certified Reliability Engineer Body of Knowledge (BOK) for use in preparing for the CRE exam. The first administration of the new BOK will be October 19, 2002. Handouts will be available at Section meetings.

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